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Listening well

The Difference Between Hearing and Understanding

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Photo: Hungarian family photo album, page 22 by Unknown authorUnknown author (Public domain), via Openverse

It is entirely possible to hear every word of a story accurately, repeat it back correctly, and still not truly understand what it meant to the person telling it at the time. A listener can miss the context, history and feeling that gave the words their actual significance, even while recalling them word for word later.

Understanding usually requires more than merely attentive hearing to reach that fuller level of comprehension. It requires curiosity about the surrounding context, a genuine willingness to ask what a particular detail meant, rather than simply noting that it was mentioned and moving briskly on to the next part of the story.

Listeners who pursue understanding rather than mere accuracy tend to ask fewer factual clarifying questions and more questions about meaning and feeling instead. Gradually, this builds a fuller picture than a strictly literal record of the words alone could ever hope to provide on its own.

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